How to Connect with Us

Follow these simple steps to connect with our team and join our supportive community chat groups:

1. Visit the Lark website by CLICKING HERE to create an account. (Choose "Create Organisation"—NOT "Join Organisation".) You will receive a verification code to enter.

2. Download Lark for mobile and desktop, then log into Lark.

3. Connect with the team by CLICKING HERE or scanning the QR code to be added to the correct support group and organisation. 

4. When applying to join a new group, please input your shop name or creator name as a mandatory note.

5. Join the group and start learning, engaging, and networking with the official TikTok Shop & Creator Agency Partner teams.